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Smarty Update Nov.7

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Old Nov 8, 2007 | 10:58 AM
  #1  
Shank's Avatar
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From: Georgetown, TX
Question Smarty Update Nov.7

Does anyone know whats new or better in this update?
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Old Nov 8, 2007 | 11:03 AM
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No idea, but this is only for the s-04. the s-06 is still Oct. updates. Maybe Bob Wagner will chime in and provide ILLUMINATION!!
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Old Nov 8, 2007 | 11:54 AM
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provide ILLUMINATION!
Gang,
illumination is ... ehmm how do I tell you that now???

...We had to fix a bug in the S-04's software.

Yesterday in the late evening ( our time ) we had become aware about a problem with the latest update that affected a few S-04's. We've done a night shift in order to solve the problem ASAP.

At the end we found a stupid bug in the software, corrected it and published this new update. By about 4:00AM ( again our time ) the bug was a thing of the past.

I know, it's not nice to hear that a product has a bug. We did the best we could to correct the problem as fast as possible.

Sorry for any inconvenience!

Marco
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Old Nov 8, 2007 | 12:01 PM
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Yet again Marco did it again. Heard a problem and came through ASAP. Great customer service. Another Reason I run the Smarty on my truck. Glad to see you made it home safely.
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Old Nov 8, 2007 | 12:04 PM
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the fact that you admitted having the bug, and that you worked late to correct it (once found) earns my respect!

(I develop software for a living btw)

good job, and you get extra points for posting here to let us know!
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Old Nov 8, 2007 | 12:27 PM
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From: Tomball, Texas
Originally Posted by Marco
Gang,
illumination is ... ehmm how do I tell you that now???

...We had to fix a bug in the S-04's software.

Yesterday in the late evening ( our time ) we had become aware about a problem with the latest update that affected a few S-04's. We've done a night shift in order to solve the problem ASAP.

At the end we found a stupid bug in the software, corrected it and published this new update. By about 4:00AM ( again our time ) the bug was a thing of the past.

I know, it's not nice to hear that a product has a bug. We did the best we could to correct the problem as fast as possible.

Sorry for any inconvenience!

Marco
Gee, I wished we got that fast of a response from our BIOS team here at work.

MikeyB
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Old Nov 8, 2007 | 02:26 PM
  #7  
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From: Bellemont/Flagstaff, AZ. Near Pilot #180
Any update on the S-06 softwares always showing 2.09a, regarless of which version was installed, ie 3.09b.

We had a thread going a little while ago, and I though a few of us saw this. I tested several different downloads with the same result. I put 308a back on for now.
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Old Nov 8, 2007 | 06:37 PM
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From: WA State
I will find out tomorrow. There was a mix up on the software. more tomorrow. thanks
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Old Nov 9, 2007 | 09:26 AM
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need to keep this near the top,im one of the ones stuck on 209a
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Old Nov 9, 2007 | 10:08 AM
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From: White mountains of Az
I downloaded a new SW to my SO4 on the 7th and ended up with "The Bug" Within hours Bob had me all fixed up again. Great customer service once again. Thanks again guys.
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Old Nov 9, 2007 | 10:18 AM
  #11  
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From: WA State
Originally Posted by 0lywrench
need to keep this near the top,im one of the ones stuck on 209a

Stefano is still working on the 2.09 error. I will keep you up to date.

Thanks
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Old Nov 9, 2007 | 10:33 AM
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thx bob,stefano
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Old Nov 9, 2007 | 11:45 AM
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From: Laquey MO
hi BOB you can add me to the 2.09 error allso.Thanks Mopar72
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Old Nov 9, 2007 | 11:53 AM
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From: Hagneck,Berne,Switzerland
hi bob
i have also the 2.09 error.

thanks
chris
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Old Nov 9, 2007 | 01:17 PM
  #15  
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From: Bellemont/Flagstaff, AZ. Near Pilot #180
Looks like all the new fixed files have been posted. I can't test right now, Smarty is at home.
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