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U-Haul trailer denial

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Old Aug 30, 2011 | 03:12 PM
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From: METRO USA
U-Haul trailer rental DENIED!

well I got a surprise today when I called U-Haul to rent a car trailer (flatbed) and was told that my 1st Gen didn't weigh enough for their insurance policy

car weight is 4,200#, their trailer weighs 2,100#, which exceeds the weight of my truck

dang it I tow my 4,500# boat and 2,500# trailer all over God's creation with no trouble

apparently their flatbed car trailer has no brakes

OR maybe this is their gambit to get me to rent one of THEIR trucks (which is what Penske does)

it ain't right
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Old Aug 30, 2011 | 03:14 PM
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Tell them you are going to tow a vw then rent the trailer and tow what ever you want lol.
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Old Aug 30, 2011 | 03:23 PM
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From: Salem, OR
I ran into the same problem a few years back. Rent from a local little guy who would appreciate the business.
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Old Aug 30, 2011 | 03:32 PM
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every U-HAUL car trailer I have ever seen had surge brakes
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Old Aug 30, 2011 | 04:08 PM
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From: METRO USA
Originally Posted by dB Zac
every U-HAUL car trailer I have ever seen had surge brakes
that's what it looked like on their website, but the rep in White Plains insisted it didn't

they're not gonna budge if I'm truthful about the load (1985 diesel M-B wagon for parts)

I will take Trooper Thorn's advice and rent from a smaller outfit that isn't run by an insurance company
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Old Aug 30, 2011 | 04:14 PM
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Originally Posted by dB Zac
every U-HAUL car trailer I have ever seen had surge brakes
X2. Rented one earlier this year and it had surge brakes. Now that I recall, I wasn't given the run around about insurance. In fact, I asked for insurance. Maybe try an authorized U-haul dealer rather than one of U-haul's own yards.

I think any trailer (single axle included) rated to handle at least 2,000lbs. should have brakes.
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Old Aug 30, 2011 | 04:33 PM
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Every u-haul car hauler I've used has had surge brakes. Not one has had working brakes. never had any problem with them letting us use one all they asked was what type of hitch the truck had.
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Old Aug 30, 2011 | 04:39 PM
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You may need to go to a U-Haul, independent dealer and as said earlier tell them you are hauling a Volkswagen. I have a good friend who is a independent U-Haul dealer. And yes all of the car haulers have surge brakes, their trailers are built much heavier than budget. Good luck, Mike.
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Old Aug 30, 2011 | 08:58 PM
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From: METRO USA
I hate to lie about something so STUPID

but I may have to because U-Haul's facility is the most convenient for my mission

jeeze louise
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Old Aug 30, 2011 | 10:16 PM
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Tell them your going to haul a pile of brush to the dump.
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Old Aug 30, 2011 | 11:05 PM
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You have to tell them you are going to pull a tiny car with a big heavy truck. I once lent out my 3/4-ton Suburban for somebody to pick up their rental.

Glad I didn't have to deal with a rental this time.... borrowed a tandem flat-deck trailer to bring my most recent Dodge home. Variable-drop hitch, electric brakes, ramps, chains, loadbinders, the whole works... gonna buy one eventually.
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Old Aug 31, 2011 | 08:56 AM
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the more I think about it, the angrier I get

this company is in the logistic business and should know that a 3/4 ton long-bed truck is fully capable of towing (and stopping) a 6,500# load

our trucks are rated up to 12,000 (with trailer brakes of course) if I'm not mistaken

my truck tows my 6,500# boat and trailer (with surge brakes) like it's not even back there

THAT'S WHY I BOUGHT A 3/4 TON PICKUP

arggghhhh
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Old Aug 31, 2011 | 06:04 PM
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They refused to rent me a "car hauler" to move an all wheel drive car. They said they could only rent me a car dolly. Excuse me, you can't tow an all wheel drive car, especially that one on a car dolly. They didn't care, that's what their book said. I should have taken it, then sued them for the damages. I hated that car anyway.
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Old Aug 31, 2011 | 07:10 PM
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I've had the same issue with u-haul many times. We eventually just dumped the cash on a new dual 7k lb axle trailer. f u haul and their stupid prices and stupid policies.
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Old Aug 31, 2011 | 08:00 PM
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"Oh, you wrote D50? I meant I was hauling a D250"... it works....
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