PDA

View Full Version : warranty question


bryan5791
11-11-2002, 07:09 PM
I have 2002 3/4 ton 4x4 cummins with a automatic what is the warranty on this i think it is 100,000 on the motor what about the transmission?

Rob Thomas
11-11-2002, 07:19 PM
<br>I have 2002 3/4 ton 4x4 cummins with a automatic what is the warranty on this i think it is 100,000 on the motor what about the transmission?<br><br><br>100,000 on engine, 36,000 on tranny (unless you have the extended option, which I gather you don't)<br><br>Later, Rob

bryan5791
11-11-2002, 07:24 PM
i have 16,000 + on it now can i still get the extended warranty from dodge

Crazy Horse
11-11-2002, 07:52 PM
I think I remember reading in my warranty information booklet that you have up to 3 years or 36,000 miles to purchase the extended warranty. Your entire power train should be covered for 7 years or 70,000 miles under the standard vehicle warranty depending on when you purchased your truck. Check your warranty information book that is with your owners manual. Any 2001 or 2002 vehicle purchased new after July 9th 2002, comes with a 7 year or 70,000 mile powertrain warranty automatically. After the base 3 year or 36,000 miles there is a $100.00 deductable per repair visit on covered powertrain repairs.

bryan5791
11-12-2002, 06:20 PM
i bought my truck 6-4-02<br>i looked all through the owner's manual and the warranty info. and cant find out anything about how long my auto transmission with the cummins is under warranty

phox_mulder
11-12-2002, 06:35 PM
It might be in the warranty pamphlet that you have to <br>&quot;See Dealer for a Copy of Limited Warranty: A Deductible Applies&quot;<br><br>That is in the small print on the current rotation of Dodge commercials.<br><br><br>phox

malibu
11-12-2002, 07:54 PM
bought mine in 4/02 and they were offering the 100,000 mile warranty on the drivetrain at that time<br><br>i dont know when they discontinued it but i got a special paper stating i had it but it was not transferable to anyone else<br><br>the new 7/70000 is transferable <br><br>check the big stack of papers you got with your truck it should be in there if you have it

Crazy Horse
11-12-2002, 11:06 PM
bryan5791, your truck came with the basic 36/36 warranty on the transmission, with no applied deductable. <br><br>malibu, the 100,000 mile warranty you are talking about was an EXTENDED warranty offering. You would have to have paid extra for it and it would have had a deductable for any covered repair after the 36/36 basic warranty expired.<br> <br>Daimler Chrysler's Service Contracts (extended warranties) are transferable for a fee.

nogas
11-14-2002, 04:23 PM
When I bought mine in June of this year it came with a 7yr/100,000 mile powertrain warranty.

DuaneWKKC
11-14-2002, 05:15 PM
Bought mine in june also, I have the 7 yr 100k drivetrain warranty. Contact your dealer and ask, never hurts to ask you know.<br>Duane

BigBlue
11-14-2002, 05:39 PM
Bought mine in April of 01 and we got the 10/100,000 or something like that extended warranty bumper-to-bumper. All I know is that it covers the tranny (unfortunately) and it lasts for 100,000 miles.

Crazy Horse
11-14-2002, 07:43 PM
The question was with regards to the &quot;trans&quot; warranty, which prior to July 9th 2002 only came under the basic warranty of 36/36,000. The only way it would go beyond this point prior to this date would be under the optional extended warranty. The Cummins motor is another subject. Prior to July 9th the basic warranty on the 24 valve was 7 yrs.100,000 miles.

Ryan
11-14-2002, 07:49 PM
I got my truck in May 02 an it also came with a 7/100K powertrain warranty at no extra cost . It was part of a promotion that Chrysler was running at the time. To compete with some of the 0% deals going on.

Commatoze
11-15-2002, 06:07 AM
When I purchased mine in March of 2002, the 7/100,000 warranty information did not come with the vehicle. It arrived several months later in a mailing from DC. I knew it was included in the purchase however.

phox_mulder
11-15-2002, 04:27 PM
<br>When I purchased mine in March of 2002, the 7/100,000 warranty information did not come with the vehicle. It arrived several months later in a mailing from DC. I knew it was included in the purchase however.<br><br>I'l have to go out and look at what's in mine.<br>I got a manual of some kind that says &quot;warranty&quot; on it.<br>Got mine the same day as Commatoze.<br><br>phox

bryan5791
12-01-2002, 05:08 PM
thought something was wrong transmission will barely shift out of first, when your at highway speed it jerks violently
only does it when trans is hot of course dealer cant find it so guess i have to go drive 50 miles to make it do it. only 18,000 miles