2nd Gen. Dodge Ram - No Drivetrain Discussion for all Dodge Rams from 1994 through 2002. Please, no engine or drivetrain discussion.

unhappy with dodge and dealer...help!

Thread Tools
 
Search this Thread
 
Old 11-28-2006, 05:46 PM
  #1  
Registered User
Thread Starter
 
mysterystench's Avatar
 
Join Date: Sep 2006
Posts: 149
Likes: 0
Received 0 Likes on 0 Posts
unhappy with dodge and dealer...help!

about 2 months ago i bought a 97 2500 ctd, the cummins is making me smile from ear to ear, but the factory dodge parts are making me very unhappy! since i bought it the CD player broke, my abs light came on, my transmission took two dumps on the highway, my 4wd stopped working, and the fuel gauge stopped working....and i dont know what to do....
The truck came with a 30 day warranty from the dealer and i got a 24k mile warranty on top of that. Its obviously past the 30 days....but should I take it back to the dealer and show them what they sold me, or should I let the 24k mile warranty I bought take care of it?? I really want to take it to the dealer and tell them to fix the CD player, and gauge

anyways this is getting long....but like i said, i'm happy witht the truck over all, im just ****** cause i feel like I'm being cheated by the dealer if i dont tell them what's happeneing with what they sold me


any help would be awesome!!
Old 11-28-2006, 05:58 PM
  #2  
Mrs. missin on a mission & keeper of the can
 
CIN'S DODGE's Avatar
 
Join Date: Sep 2005
Location: JEFF,INDIANA
Posts: 668
Likes: 0
Received 0 Likes on 0 Posts
I would let the 24K mile warranty take care of it.That's my opinion. Hope it helps,and I hope you get everything fixed. Cin
Old 11-28-2006, 06:04 PM
  #3  
Banned
 
Gotlift01's Avatar
 
Join Date: Jul 2005
Posts: 1,340
Likes: 0
Received 0 Likes on 0 Posts
Honestly man it's the downside of buying a used vehicle. And to tell you the truth I can guarantee when you take it back in they wont honor your warranty when it comes to fixing certain things. Those extended warranty deals are a joke on used trucks, usually NOTHING is covered under that warranty.......I've found that out before!!


~Nick
Old 11-28-2006, 06:19 PM
  #4  
Registered User
 
RickCJ's Avatar
 
Join Date: Dec 2002
Location: Hollidaysburg PA
Posts: 1,170
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by mysterystench
about 2 months ago i bought a 97 2500 ctd, the cummins is making me smile from ear to ear, but the factory dodge parts are making me very unhappy! since i bought it the CD player broke, my abs light came on, my transmission took two dumps on the highway, my 4wd stopped working, and the fuel gauge stopped working....and i dont know what to do....
The truck came with a 30 day warranty from the dealer and i got a 24k mile warranty on top of that. Its obviously past the 30 days....but should I take it back to the dealer and show them what they sold me, or should I let the 24k mile warranty I bought take care of it?? I really want to take it to the dealer and tell them to fix the CD player, and gauge

anyways this is getting long....but like i said, i'm happy witht the truck over all, im just ****** cause i feel like I'm being cheated by the dealer if i dont tell them what's happeneing with what they sold me


any help would be awesome!!
Usually those extended warranty's only cover certain drivetrain parts. No CD player, abs or fuel gauge. The tranny and 4wd yes!

What does your warranty say?
Old 11-28-2006, 06:22 PM
  #5  
Banned
 
Gotlift01's Avatar
 
Join Date: Jul 2005
Posts: 1,340
Likes: 0
Received 0 Likes on 0 Posts
I bought an extended warranty on my 99 1/2 ton that was for drivetrain......and a couple days after I bought it I found out it needed a new T-case and they wouldn't honor my warranty because they said it was a pre-existing condition. I had to fight for two weeks to finally get them to pay for it.


~Nick
Old 11-28-2006, 06:24 PM
  #6  
Registered User
 
TIMMY22's Avatar
 
Join Date: Nov 2005
Location: Land of milk and honey.
Posts: 1,971
Likes: 0
Received 1 Like on 1 Post
seemed like alot of things went wrong with mine at around 110K.

The 4WD thing is usually a vacum leak.

The fuel gauge is probably the float pivot or an electrical connection.

The abs light is usually a wheel speed sensor.
Old 11-28-2006, 06:27 PM
  #7  
Chapter President
 
crobtex's Avatar
 
Join Date: Oct 2002
Location: Sedalia, Texas
Posts: 4,983
Likes: 0
Received 1 Like on 1 Post
I would still take it back to the dealer and let them know what a POS it has been. The CD player and the ABS are not that uncommon, but they should be given some grief over the tranny and 4WD problems.

(to self: easy now...be diplomatic and calm down)
Old 11-29-2006, 07:26 AM
  #8  
Registered User
 
J BODY's Avatar
 
Join Date: Nov 2003
Posts: 3,654
Likes: 0
Received 2 Likes on 2 Posts
Originally Posted by mysterystench
im just ****** cause i feel like I'm being cheated by the dealer if i dont tell them what's happeneing with what they sold me


any help would be awesome!!
Not sure how "perfect" a 10 year old used truck with over 80K is supposed to be. Make a list and start at the most important issues and start fixin! .....and too me it sounds like most of your "anger" should most likely be with the guy who stopped at the dealer to "unload" his old worn out truck, but you must have had a pretty good idea of what you were getting into. Funny thing is in 15+ years of working on this stuff I've probably had only five guys come into a shop to "discuss" a used vehicle they were looking at elsewhere and bring it in for an inspection. Of couse that's not saying that all those issues wouldn't have been present at the time of inspection, but it's often a good idea to have an objective set of eyes check over a used vehicle.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Shipyardman
4th Gen Ram -Non Drivetrain- 2010 and Up
24
09-26-2011 06:13 AM
willTX
24 Valve Engine and Drivetrain
7
10-05-2008 12:51 PM
brk300
3rd Gen Engine and Drivetrain -> 2003-2007
72
08-18-2005 01:16 PM
nebuniRAM
3rd Gen Engine and Drivetrain -> 2003-2007
14
02-03-2005 02:13 PM



Quick Reply: unhappy with dodge and dealer...help!



All times are GMT -5. The time now is 01:28 AM.