drdodge

I have a factory installed Uconnect that not longer work, It start that when i push the mirror button the radio display (CELL) but no audio hear in the speakers, i suspect for a loose connection and disconnect the radio and check the connectors , everything looks find. Reassemble and now its not working at all.
Any Ideas!!!

sweeney186

Sounds like the u connect module--behind r side dash end cap

drdodge

I will take the module out to check...
Could it be something that need dealer reprogramming ??

sweeney186

It should not need to be reset-module failure is not uncommon

drdodge

Take the module out, everything looks ok...connectors Ok, and no obvious damage in the module.
1- would reading the OBDII will give me a failure???.
2-Could disconnecting the radio without disconnecting the (-) battery cable could cause this.?
3- is there a way to reset the module?

sweeney186

No,sorry but module failure is common