Txwelder

I have a 96 and my buddy has a 96. Both different colors but both have peeling paint. What is the reason and what has Dodge had to say about it?

Shovelhead

Have you approached your dealer about it yet?

Found this site after doing as yahoo search on Chrysler Peeling Paint.
http://www.geocities.com/MotorCity/Flats/6183/

infidel

I had the paint redone on my 3500 at DC's expense after taking them to small claims court. No one from DC showed up so I automatically won without saying anything. Spent $40 for filing and a couple hours of my time for a $5000 paint job, great deal. The entire truck had to be taken down to bare metal. I followed the instructions on a website that is no longer available but but similar to this one- http://www.theinfomaniac.net/infoman...tepByStep.html

The '90-'97 paint problem is what's called a known flaw, the warranty on it extends indefinitely no matter how many owners the truck has been though. Although it may fall outside your normal warranty period, it has been documented in several court cases and class action suits that Chrysler was aware of the problem and continued to sell the vehicle, and that basically means it is a lifetime warranty. Additionally, since the problem typically takes slightly longer than the warranty period to manifest itself and the fact that the defect was created during the manufacturing process, the defect did occur during the warranty period.
The dealer will try to get you to pay for half, threatening them with court won't help, you have to go though the entire process then you easily win the entire amount. The case against DC has been proven several times in each of the 50 states, you have precident behind you.

GM and Ford had the same paint problem but fixed it right away with a recall, only DC was lame enough to continue using the faulty paint. It was caused when the EPA required paint with low VOC (fumes) during application. The first reformulated paints just didn't work. A recall would have cost them billions and they aren't required to recall since it isn't a safety problem.
Instead they make you jump though the hoops.

Shovelhead

http://www.autosafety.org/autodefect...SLER-Paint.htm

This explains what Bill is refering to.

Crimedog

How long does the paint warranty last? Mine has a huge chip on the fender, and quite a few along the sides. I am the 4th owner of the truck including the dealer. I didn't buy it from the local Dodge dealer, or any Dodge dealer. Would I still have a chance?

infidel

Chipped paint doesn't count even when you are under warranty unless the body rusts through in the first seven years.

Muttface

I joined this forum just to get involved with this post. I have a 1999 truck. The roof, hood and fenders are starting to get little bubbles in them. I took it back to the dealer and talked to the service manager. He call the regional rep. The regional rep said he would make a good will offer of $300. I have never had a chance to talk to the regional rep. He will not call me. The serivce manager doesn't have his direct phone number and DC won't give it to me.

What now??? There is no way I'm going for the $300 deal.

All of you guys with peeling paint, how did it start????

Txwelder

I bought my truck form a honda dealer. The hood was almost completely peeled off. I haggled with them until they agreed to paint the hood for me. I just gave the truck its first hand wash and when the water hit it, with pressure from a garden hose, paint on the roof imediately chipped off. Not like a rock chip but a big flake. I stopped and started t his thread imediately. I am going to look into going into legal advise. I dont know much about going to small claims court. Can my friend and I go together or should we go seperately? Thanks for all the help!

infidel

Mine started out as little bubbles
It then started peeling back from the bubble. It got to the point where the paint was coming off in several square inch sheets, I'd see sheets fly off while driving. It was less than a year from when the bubbles first showed up till it started peeling, and six years since the truck was built. By the time I had mine painted the hood was missing over a quarter of it's paint, the primer stayed intact. All of my peeling was on horizontal surfaces.

magnum

Hey guys,

Over the span of the last 14/15 years, paints have changed dramatically. I worked for a GM dealership for several years, must have painted over 50 cars per month under their paint delamination guidelines. They NEVER had a recall on their paint. If the customer came into the shop with paint delamination, or clear and base coat separation from the e-coat, then the dealership would warranty paint their car/truck/van. Most of the colors involved were silver, light to medium blues, and whites. Rarely did we see any problems with reds, blacks, and occasionally on a dark grey.

GM and Ford had specific guidelines for the repair......thus the shop doing the repair was supposed to follow those guidelines. We never did. At the time, we were using "brand x" paint, THEY wanted us to paint the vehicle according to their guidelines. Since GM wouldn't be covering any additional warranty,(it was the shop's baby now!) we painted according to our paint manufacturer's specifications.

During this entire period, NO ONE would explain, NOR have I EVER to this day heard of an explaination as the why this peeling/delamination was taking place. They always stated that "UV light broke down the basecoats ability to stick to the primer(e-coat)" So what was bad?????? The base coat??????The e-coat?????
I still don't know to this day.

GM's warranty was for 6 years 100K, don't know if that has anything to do with your problem.

My educated guess is..........VOC's or volatile organic compounds, as infidel suggested could be the problem, they were trying to eliminate some of the stuff, but that is more today than back in the early 90's and late 80's when this problem was REALLY BAD. My guess....truthfully would be LEAD? Back in the late 80's and early 90's was when LEAD based products were the EVIL EMPIRE of carcinogens. Whatever, they have now solved this problem. I have NEVER painted a car/truck/whatever and had the paint separate from the primer, and I started in this business (autobody) in the late 80's, when only the high$$$$ cars had clear coat.

Sorry for the length

Bob

Txwelder

Im in the service so Im going to my legal dept today. Thanks for all the help and I will let everyone know how it goes.

Muttface

Thanks for the link Bill. That is just what I was looking for. I'm sure this will be a long drawn-out process. I will not give up.

Bill, I sure miss your advise over at the other forum.

Curt

infidel

I'm here though Curt

This explains the cause of the problem well and is one of the documents you should take to court with you. http://www.theinfomaniac.net/infoman...lamination.htm

Apparently DC's paint cost cutting with an inferior system and products saved them $6 to $16 per vehicle.

Yamadad

Ok, so my dark green paint is like, fogged, and the clearcoat appears to be completely gone on the hood and roof. Is this part of the problem posted here? It's not flaking just hazy/foggy looking.

infidel

It sounds like something else but somewhere in my reading I recall that either GM or Ford were having a haze problem. Best bet is to show the dealer.