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MTC
01-16-2008, 10:09 AM
I just installed cruise switches on my truck, but my high idle feature was not enabled from the factory and my dealership doesnt seem too knowledgable about the diesels.

Does anybody local know where I can get my high idle enabled, knowledgable dealer or otherwise? Any help would be appreciated.

seatrout46
01-16-2008, 10:11 AM
I just installed cruise switches on my truck, but my high idle feature was not enabled from the factory and my dealership doesnt seem too knowledgable about the diesels.

Does anybody local know where I can get my high idle enabled, knowledgable dealer or otherwise? Any help would be appreciated.

Here's a link to step by step instructions you can take to your dealer:
http://www.dieseltruckresource.com/dev/showthread.php?p=1877239#post1877239

vzdude
01-16-2008, 10:13 AM
Put some kind of a description in your location field, too , under the user cp. There may be someone nearby that can help. Print the above link as well, and take it to your dealer. The instructions are spot on , as far as turning it on!

paroxysym
01-16-2008, 10:13 AM
if you take it to keene they will charge you like $45... did it with my 05, and im glad i did. ended up getting my comp adj for my upgraded tire size. charged me $45 total for everything.

06 DIESEL
01-16-2008, 10:43 AM
They should enable it for free, there should not be a charge. I know that mine is enabled, I just need the clutch bypass for it to work.

MTC
01-16-2008, 10:56 AM
I just called the dealership where I bought the truck, get it serviced and where I have bought parts from and they tell me it will cost $85.10 to get it enabled.

$85.10....thats crazy. I need to find a new dealership! Guess Ill try Keene

vzdude
01-16-2008, 10:59 AM
Amen ! How rude!

06 DIESEL
01-16-2008, 11:02 AM
They actually spent part of a day with mine trying to figure out why it was not working, not thinking about the clutch bypass. I have never had any bill sent to me for it, nor have I ever paid a bill.

MTC
01-16-2008, 11:10 AM
Yeah, thats cause you have a 6-speed and they prolly didnt know about grounding that pin...

Thanks to the knowledgable people on this site, I have a step by step list of what to press on the scan tool...A monkey could do it in less than 5 minutes.

If I may ask, what dealership did you use?

vzdude
01-16-2008, 11:17 AM
I mentioned this in the other thread as well, but I think your biggest leverage will be to call your salesman and explain the situation. It'll be his LAST sale with YOU unless he gets soemthing done about it. It is a feature offered on your truck that they wnat to CHARGE to enable? Thats like saying they will charge extra to check the air in the tires at an oil change. It is just one of those things that they have to do for good customer service. If I had a nickel for every check engine light I've ever checked for free, I'd be a rich man. Sometimes I get the job to repair, others not. It's a gamble, but I have gained MANY customers from doing the "little" things. Hey......I add a little to the bill when I do repair it to make up for it too! And I never forget the one's that don't have me fix it.......don't have a lot of time right now......I can make an appointment for them though!

06 DIESEL
01-16-2008, 11:36 AM
Yeah, thats cause you have a 6-speed and they prolly didnt know about grounding that pin...

Thanks to the knowledgable people on this site, I have a step by step list of what to press on the scan tool...A monkey could do it in less than 5 minutes.

If I may ask, what dealership did you use?

This was at Auffenberg Chrysler in Herrin, IL and also at Goeckner Brothers in Effingham, IL. I have not done anything about it here, I need to get the grounding pin done first.

MTC
01-16-2008, 11:53 AM
I just called Keene Dodge. The service guy i spoke to knew exactly what I was talking about(unlike the other dealership) and said that it only takes a few minutes. He told me to bring it by and they would take care of it. I think I found a new dealership!

Hey VZ, everything you said above^^^is true. I have no problem paying a reasonable price for a service. Like you said, its the little things that count. I was faithful with this dealer: bought truck, bought parts, had it serviced there. Not anymore.

lukedaemon
01-16-2008, 12:33 PM
Is that the one in Jarrettsville, Maryland?

paroxysym
01-16-2008, 12:36 PM
i took mine to the one in jarrettsville, thats where i bought the truck... they do a good job up there.

MTC
01-17-2008, 09:41 AM
Yes, the one in Jarrettsville told me to bring it in and they would take care of it.

MTC
01-18-2008, 08:36 AM
Keene Dodge hooked me up this morning. Seem like good people up there.