ptgarcia

Here's the ultra-Pollyanna version of an already Pollyanna post I made yesterday that was pulled for foul language .....


I wanted to update my Triple Dog to the newest programs so I uninstalled it today from the truck. I had nothing but trouble! While reloading the factory program the darn thing froze up on me, causing the reprogram to fail. Everything seemed to work but the truck wouldn't start. I just about soiled my britches thinking how I would explain to the wife why I needed a new ECM then proceeded to call Bully Dog every dirty word in the book. So I tried again and the Triple Dog spouted out some programmer jargon I don't understand: "Bad Seed Packet" followed by 4 lines of codes: 7F03, 3727, FFFF and FFFF again. What the heck? By this time I'm walking in the garage to grab the 10-lb sledge so I can fix the programmer. Luckily for me it was in the survey truck with the field crew! So I reel myself in and go back outside to try again. This time the program takes and I get the truck running. Whewww!

So I tell myself, "you better get this updated if you want to use it again". So I plug it in to the PC, start the update process, and it freezes up half way through . I try over and over again and get the same results. Arrgghhh! Now it tells me I need to run the update again or call Bully Dog. What a piece of you know what! Suffice it to say once I get it fixed this this is being shelved or 4-sale. There's no way I'm putting it back on the truck!

Okay, feel a little better now.....

Speed Shift

I feel ya dawg.... I have had a encounter like that with BullyDog too, but I got to deal with there horrible customer service also.

rustyshakelford

why dont you come on over to the smarty side, its where all the cool kids are pauly and you know you want to be in the "in crowd"

brett

CReed

Send me a pm i can help you or point you in the right direction direct line to bullydog tech that will answer the phone and is the head guru.

ptgarcia

I'm trying to be cool, but being cool is just so expensive!

rustyshakelford

i promise its not as expensive as a new ECM could be...just tell the wife your buying it for fuel milage and it will pay for itself in no time

brett

stock03

That's why I bought a module instead of a programmer. I worry about issues like that. Of course, there really aren't many complaints about the Smarty. That's probably what I'd get IFFFFF I decided to go with a down-loader.

Pooter

That flat out stinks!



I was debating the Triple dog or Smarty, that just helped make my mind up

973604x4

Call 1-866-BULLYDOG (1-866-28559364) and talk to Andy. He has taken very good care of me and my buddies. Only had 1 issue that wasn't caused by human error out of the 6 or 7 Bullydogs floating around college station to my knowledge, 3 of which i've personally owned.

jtnm

This may help you pt if you got an outlook. I had problems with returning back to stock & truck not starting. Now I do this every time for updates & going to the dealer. https://www.dieseltruckresource.com/...=134368&page=2

MOJO1

Man i get so SICK of some of you guys crying about Bullydog! Seems if you have a problem blame them. There not that bad i have had them on my trucks no problems for the most part but you can have a problem once in a while. Smarty this smarty that gets old they are not the best thing out there! Not saying there bad just not the best thing out there.

stock03

No one was "crying" about BD. Just making a point. It's kind of nice when we can hear of the good and bad of all these power adders on the market.

But Smarty seems to have the least amount of reported issues by members on this site.

One good thing about BD is the price. That's what first caught my attention.

But again, I'll stick with a module for now.

ptgarcia

Wasn't crying, just relaying my experience and venting some frustration. There's no crying in modifying your truck.....

MOJO1

I just playing with you I thought i would get hit on this hard Like you said if you cant let lose what good is the sight to post on hope you get it lined out.My buddy just switch out to the SMARTY.

rustyshakelford

i bet if you ran into a truck carrying diced up onions you would cry in your modded truck! ya big baby

brett