bought & replaced LP today, still under warranty
10-01-2005, 10:51 PM
#1
Registered User
Thread Starter
bought & replaced LP today, still under warranty
Today I was installing a Fuel Pressure Guage, and after installing the sender I tried to prime the IP but got no fuel, I tried for hours, still no fuel. Since I couldnt wait until monday to have it towed to the dealer and fixed, I had to ride my bicycle to the autoparts store, and get a LP $192.49. 
I had no fuel pressure w/my old lift pump and my truck still ran very well. Blew out black smoke, yet it had none of the traditional signs of a dead LP. After installing a new LP 
I started her up and drove around, it ran the same, no more power! What is the deal with this, I thought a dead LP would hurt your performance? I noticed no difference between the two. Other that the fact when I disconnected the fuel line from the LP to the fuel filter, and bumped the starter....nothing no fuel at all, just silence.......... When I stalled the new LP and did the same thing, fuel went all over my engine compartment. Oh yeah and apparently when your lift pump is working you can hear it when you bump the starter. So after I installed the new pump, my fuel pressure when i bumped the starter was approx. 14-15 psi. Pretty good I would say from before....0 psi. Anyway, monday when I go to the Dodge Dealer, and bring my reciept, and old LP and demand a reimbursement since I have only 65k on the ticker, and it is an 02 I am well within 5 Year/100,000 Miles I hope I would get it. What do you guys think?
I had no fuel pressure w/my old lift pump and my truck still ran very well. Blew out black smoke, yet it had none of the traditional signs of a dead LP. After installing a new LP I started her up and drove around, it ran the same, no more power! What is the deal with this, I thought a dead LP would hurt your performance? I noticed no difference between the two. Other that the fact when I disconnected the fuel line from the LP to the fuel filter, and bumped the starter....nothing no fuel at all, just silence.......... When I stalled the new LP and did the same thing, fuel went all over my engine compartment. Oh yeah and apparently when your lift pump is working you can hear it when you bump the starter. So after I installed the new pump, my fuel pressure when i bumped the starter was approx. 14-15 psi. Pretty good I would say from before....0 psi. Anyway, monday when I go to the Dodge Dealer, and bring my reciept, and old LP and demand a reimbursement since I have only 65k on the ticker, and it is an 02 I am well within 5 Year/100,000 Miles I hope I would get it. What do you guys think?
10-02-2005, 11:58 AM
#3
Not sure if you can get reimbursed, but it may be worth a try. FYI the old lift pump has now been superceeded to an in-tank unit so that is what you would have gotten installed at the dealer.
10-02-2005, 01:45 PM
#4
Registered User
Join Date: Jul 2004
Location: va beach, va
Posts: 388
Likes: 0
Received 0 Likes
on
0 Posts
I also don,t think you will get reimbursed for you lift pump. Not a mopar part that went back on. But if you want the new in-tank lift pump system i would remove your new lift pump , put old one back on and tow or drive the truck to the dealer and tell them about the problem. I,m personnally still not sure how good this new system is going to be. Ones that have it claim they can pull it down to zero pressure on wide open throttle. But as dodge says they claim volume instead of pressure and volume.
10-02-2005, 06:33 PM
#5
Registered User
Join Date: Feb 2005
Location: California
Posts: 145
Likes: 0
Received 0 Likes
on
0 Posts
when my LP went out the dealer replaced with it with an identical Lp. I said there was a in tank replacement and they said not so for my truck! 
I guess they want to get rid of the old ones on the shelf first. It was ok with me because I want to put a pusher pump or Fass system when warrenty is up. Good luck trying to get anything out of the dealer!! 
Let us know what happens.
Gary
I guess they want to get rid of the old ones on the shelf first. It was ok with me because I want to put a pusher pump or Fass system when warrenty is up. Good luck trying to get anything out of the dealer!! Let us know what happens.Gary
10-03-2005, 08:37 AM
#6
Chapter President
Originally Posted by RAM2940
I also don,t think you will get reimbursed for you lift pump. Not a mopar part that went back on. But if you want the new in-tank lift pump system i would remove your new lift pump , put old one back on and tow or drive the truck to the dealer and tell them about the problem. I,m personnally still not sure how good this new system is going to be. Ones that have it claim they can pull it down to zero pressure on wide open throttle. But as dodge says they claim volume instead of pressure and volume.
10-03-2005, 01:53 PM
#7
Registered User
Join Date: Jan 2003
Location: Roseisle, MB
Posts: 72
Likes: 0
Received 0 Likes
on
0 Posts
In tank lift pump
I just installed the in tank fuel pump upgrade, and hooked up the FP gauge, pressure at idle with the new in-tank pump is 10 to 11 psi, the old lift pump (when working) was up to 13 psi. The new in-tank pump goes down to 7psi WOT, is this acceptable?
Trending Topics
10-03-2005, 02:56 PM
#8
Banned
Join Date: Jul 2005
Posts: 1,340
Likes: 0
Received 0 Likes
on
0 Posts
Yeah its acceptable, 5psi is the red line for pressure and anything below that isn't good. 7psi is still borderline to me, I would feel more comfortable having it up around the 10psi mark just to be safe
10-03-2005, 07:22 PM
#10
Registered User
Thread Starter
Well I called the local Dodge Dealer today and told them the deal. After talking back a forth to many people, including calling Chrysler's 1-800 number, I finally was told that if I put the old pump back on so they can "properly diagnose the problem" and find that my LP is faulty then they will retrofit my truck with an in-tank fuel pump. I told them no way! The LP is a pain to change and if I did change it back then I have to have it towed! So they said that I could drive the truck there and they would put the old LP back on...and charge me for it! even if the LP turned out faulty I would have to pay!!! And another thing...Chrysler doesnt have any loaners for me to drive when my truck is in the shop. And since I am only 21, its not likely I will be able to get a rental. I am going to talk to the owner of the Dealership tomorrow and see what he can do for me.
If he says no, then I might just have to throw my old LP through a large window at the dealership.
Oh yeah, and the new pump I bought is a Carter.
and find that my LP is faulty then they will retrofit my truck with an in-tank fuel pump. I told them no way! The LP is a pain to change and if I did change it back then I have to have it towed! So they said that I could drive the truck there and they would put the old LP back on...and charge me for it! even if the LP turned out faulty I would have to pay!!! And another thing...Chrysler doesnt have any loaners for me to drive when my truck is in the shop. And since I am only 21, its not likely I will be able to get a rental. I am going to talk to the owner of the Dealership tomorrow and see what he can do for me.If he says no, then I might just have to throw my old LP through a large window at the dealership.
Oh yeah, and the new pump I bought is a Carter.
10-04-2005, 09:19 AM
#11
Banned
Join Date: Jul 2005
Posts: 1,340
Likes: 0
Received 0 Likes
on
0 Posts
Gitchyboy,
The COMP has a wire that attaches to the wire on the injector pump which allows you to use all of the five power settings!!! Without tapping the wire, the COMP is basically the same thing as the EZ from EDGE!!! Most guys don't tap the wire because it voids the warranty and it is kinda hard on a stock tranny if you have a HEAVY foot.
And the turnbuckle on the wastegate allows you to get more boost out of your stock turbo. Manuals can use that brass boost elbow which reduces the pressure going to the wastegate so you can get more boost before it opens. But since I have the automatic, we got screwed and our turbos have a hardlined wastegate that doesn't allow us to use the elbow and are restricted to 20PSI.
They sell a J-hook that you can put on your wastegate that won't allow it to open as easy, but I just decided to turnbuckle mine and completely lock it shut...........I now get about 35PSI at about 5,000 feet in elevation. Lower elevation you could get around 45PSI but that is way to high for the stock turbo.........35psi is borderline
The COMP has a wire that attaches to the wire on the injector pump which allows you to use all of the five power settings!!! Without tapping the wire, the COMP is basically the same thing as the EZ from EDGE!!! Most guys don't tap the wire because it voids the warranty and it is kinda hard on a stock tranny if you have a HEAVY foot.
And the turnbuckle on the wastegate allows you to get more boost out of your stock turbo. Manuals can use that brass boost elbow which reduces the pressure going to the wastegate so you can get more boost before it opens. But since I have the automatic, we got screwed and our turbos have a hardlined wastegate that doesn't allow us to use the elbow and are restricted to 20PSI.
They sell a J-hook that you can put on your wastegate that won't allow it to open as easy, but I just decided to turnbuckle mine and completely lock it shut...........I now get about 35PSI at about 5,000 feet in elevation. Lower elevation you could get around 45PSI but that is way to high for the stock turbo.........35psi is borderline
10-04-2005, 09:38 AM
#12
Banned
Join Date: Jul 2005
Posts: 1,340
Likes: 0
Received 0 Likes
on
0 Posts
Andy,
I think that you are fighting a losing battle, dealerships suck when it comes to stuff like that!! I fought for almost a month with my local Dodge dealer on another truck that I had bought from them with a screwed up transfer case. Two days after I bought it they wanted to charge me over $2k to install a used transfer case because they said my extended warranty wouldn't cover it because it was a pre-existing condition I fought with them for almost a month going in there everyday and chewing some butt and they finally got sick of me and fixed it for free........... But that whole month I was without my new truck and they never offered me a rental car or nothing, good thing I had something else to drive.
I think if I were you, I would just eat the money you spent and be happy that you have a new pump. And I would keep your old pump incase this one ever fails and then have the dealer install the in-tank one.........you can get them back sooner or later
~Nick
I think that you are fighting a losing battle, dealerships suck when it comes to stuff like that!! I fought for almost a month with my local Dodge dealer on another truck that I had bought from them with a screwed up transfer case. Two days after I bought it they wanted to charge me over $2k to install a used transfer case because they said my extended warranty wouldn't cover it because it was a pre-existing condition
I fought with them for almost a month going in there everyday and chewing some butt and they finally got sick of me and fixed it for free........... But that whole month I was without my new truck and they never offered me a rental car or nothing, good thing I had something else to drive.I think if I were you, I would just eat the money you spent and be happy that you have a new pump. And I would keep your old pump incase this one ever fails and then have the dealer install the in-tank one.........you can get them back sooner or later
~Nick
10-05-2005, 05:51 PM
#13
Registered User
Thread Starter
Well I talked to the Dealer again today, and told them how it was not worth it for me to take my new LP off and put my old dead LP back on and have it towed there....or to have them take the new LP off and put the old LP on and charge me to do it...yada yada yada. Anyway so he finally agreed to take my word for it about the old LP being dead and install the in-tank fuel pump retrofit kit, without me having to do anything or pay anything. 
And return me my newly bought LP, which I will still have to eat the cost of. But that doesnt bother me, because if I was them I would want to reimburse me either. And I will have a spare LP! So I dropped my truck off this afternoon w/the new LP on the truck, and the old dead LP inside the cab in a plastic bag (so they can return it to DC). So I guess my local Dodge Dealer isnt so bad after all. I will pick it up tomorrow and well see how good a job they did.
And return me my newly bought LP, which I will still have to eat the cost of. But that doesnt bother me, because if I was them I would want to reimburse me either. And I will have a spare LP! So I dropped my truck off this afternoon w/the new LP on the truck, and the old dead LP inside the cab in a plastic bag (so they can return it to DC). So I guess my local Dodge Dealer isnt so bad after all. I will pick it up tomorrow and well see how good a job they did.
10-06-2005, 08:29 PM
#15
Registered User
Thread Starter
Well I picked my truck up today, and the idiot guy who went to get my truck and bring it to me, I guess hasnt ever driven a diesel stick or just ain't good at it, I could tell by the sound of the exhaust he was having trouble drivin' it. Good thing for the massive cummins torque or he would have stalled it. But anyway the dealer installed my in-tank fuel pump retrofit kit, and gave me back my LP that I installed (the one that still works). And took my original one for warrany purposes. Well I have to say I am satisfied w/the service so far, they did an exellent job....and its all for FREE!! My truck seems louder though....you guys know when you first start your truck and the motor is cold it is louder than it is when it gets warmed up? Well It sounds loud all the time, not that it is bad, it makes it sound like a real truck. So in conclusion if any of you guys are ever in northern Indiana near the Elkhart area and are having truck trouble, check Lochmondy Motors, after a little bit of complaining they will take care of you. maybe. 
or he would have stalled it. But anyway the dealer installed my in-tank fuel pump retrofit kit, and gave me back my LP that I installed (the one that still works). And took my original one for warrany purposes. Well I have to say I am satisfied w/the service so far, they did an exellent job....and its all for FREE!! My truck seems louder though....you guys know when you first start your truck and the motor is cold it is louder than it is when it gets warmed up? Well It sounds loud all the time, not that it is bad, it makes it sound like a real truck. So in conclusion if any of you guys are ever in northern Indiana near the Elkhart area and are having truck trouble, check Lochmondy Motors, after a little bit of complaining they will take care of you. maybe.